1. Data Controller
Responsible party: Marlene Marin Bourcereau
Guaranteed response within 48 business hours
Tax ID: 47924428H
hello@leadwithayam.ai
Address: Molins de Rei to Vallvidrera Highway, km 11, T 2, 08017 Barcelona, Spain
If you have any questions about this privacy policy or the processing of your personal data, you can contact us at:
Phone: 623007275
11. Contact
Email: hello@leadwithayam.ai
This privacy policy is available in Spanish and English. In the event of any discrepancy, the Spanish version shall prevail.
2. Data We Collect
Available Languages
Contact Forms and Online Inquiries
- • General Data Protection Regulation (GDPR) EU 2016/679
- • Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights
- • Business Data Retention Act (7 years for tax records)
- • EU-U.S. Data Privacy Framework for International Transfers
Name, email, company, job title, phone number, and inquiry.
Applicable Regulations
Learning Programs and Coaching Services
10. Legal Compliance in Spain
Data on program participation, progress, and evaluations.
Hours: Mon–Fri 9:00 a.m.–2:00 p.m.
Evaluation Forms (Integration with Tally)
Email: consultas@aepd.es
Responses to diagnostic and follow-up assessments via integrated Tally forms.
Online Portal: sedeagpd.gob.es
Marketing Communications (Mailchimp with double opt-in)
Phone: 901 100 099
Email and communication preferences for newsletters and relevant content, with double opt-in confirmation in accordance with the GDPR.
Address: C/ Jorge Juan, 6, 28001 Madrid
Website Analytics (Google Analytics with IP anonymization)
Website: www.aepd.es
Browsing data, pages visited, and site behavior, with IP addresses anonymized to protect privacy.
If you believe that the processing of your personal data does not comply with the regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD):
Scheduling Meetings (Calendly)
9. Complaints Filed with the AEPD
Data on scheduling appointments and meetings through integration with Calendly.
Safety Maintenance
Social Media (Preparation for LinkedIn and Instagram)
Regular updates
Social interaction data once the LinkedIn and Instagram integrations are implemented.
Limited and Authorized Access
3. Data Processors (Third Parties)
Access Control
Mailchimp (U.S.)
Protection of Stored Data
Double opt-in email marketing in compliance with the GDPR
Data Encryption
Google Analytics (U.S.)
Encryption of Data in Transit
Web Analytics with IP Anonymization
SSL Certificate
Google Cloud Drive (U.S.)
We implement appropriate technical and organizational measures to protect your personal data:
Secure Document Storage
8. Security Measures
Transkriptor AI
To exercise any of these rights, please contact us at:hello@leadwithayam.ai
Or use our rights exercise form
Transcripts of Session Recordings
Object to the processing of your data
Calendly (U.S.)
Right to Object
Meeting Scheduling and Management
Receive your data in a portable format
Tally
Right to Data Portability
Diagnostic Assessment Forms
Restricting the processing of your data
Custom CRM
Right to Limitation
Customer Relationship Management
Request the deletion of your data
LinkedIn/Instagram (future)
Right to Erasure
Social media integration (coming soon)
Correct incorrect or incomplete data
4. International Data Transfers
Right of Rectification
Some of our service providers are located in the United States. These transfers are carried out under the following safeguards:
Find out what information we have about you
- EU-U.S. Privacy Shield: For providers certified under this framework
- Standard Contractual Clauses: To ensure an adequate level of protection
- Additional Security Measures: Data Encryption and Pseudonymization
Right of Access
5. Data Retention Periods
7. Your Rights Under the GDPR
Customer service data - 7 years (Spanish tax law)
Cookie Name | Purpose | Provider | Domain | Duration | _ga | Analytics | Google | leadwithayam.ai | 729 days | _gid | Analytics | Google | leadwithayam.ai | 24 hours | consent_preferences | Cookie Preferences | AYAM | leadwithayam.ai | 365 days | session_id | Site Functionality | AYAM | leadwithayam.ai | Session
Marketing Data - Until consent is withdrawn or after 3 years of inactivity
6. Details on the Cookies Used
Assessment Data - 2 Years
Business records - 7 years (in compliance with Spanish law)
Session recordings: 1 year
Analytics data - 26 months
